Healthcare websites
accessible to your patients.
We build a new site or fix your existing one so every patient can book, read, and schedule appointments — no matter how they browse.
We scan your site before the call — you leave with findings either way.
HIPAA-aware implementation Every fix reviewed by a human
What we typically find
on healthcare sites
Booking forms not usable via keyboard
Patients using a keyboard or switch device can't tab through the fields — they simply can't book.
Missing alt text on key images
Screen readers skip unlabeled images — including the staff photos and insurance logos patients rely on to choose you.
Low contrast affecting readability
Text that looks fine can still fail contrast requirements for patients with low vision — common in pre-built practice templates.
Navigation issues for screen readers
Missing landmarks and broken heading order make screen-reader navigation frustrating or impossible.
Buttons without accessible labels
Icon-only buttons assistive technology can't describe leave blind patients unable to use core actions.
Improper heading structure
Skipped heading levels break the document outline, so screen readers misread your page structure.
Wondering which of these your site has?
Book a free snapshot call (opens in new tab)We run the scan before your call — you leave with findings either way.
Why practices are addressing accessibility now
- 1 in 4 — US adults live with a disability. Patients who can't book or read your site don't complain — they go elsewhere.
- May 11, 2027 — the next federal accessibility deadline under the new HHS rules. If your practice receives Medicare, Medicaid, or CHIP reimbursement, you're likely covered.
- Accessibility is patient experience — not just a legal checkbox.
Free Accessibility Snapshot
See where your site is failing patients.
A free accessibility snapshot scoring your site against current WCAG criteria — the same standard the new ACA rules reference*.
What you'll get:
- An accessibility snapshot of your site, run before your call
- Walkthrough of exactly where it's failing patients
- Clear breakdown of what it would take to fix
Prefer to write? Email us at amy@clarentweb.com
* Automated scans cover a portion of the WCAG criteria. The rest require human review — which is what the Accessibility Jumpstart package and the consultation call are for.
Free snapshot. Jumpstart the fixes.
Then Compliance Care — monitored monthly.
Three steps that build trust.
Free accessibility snapshot
Book a 15-minute call — we run a free accessibility snapshot of your site beforehand. You leave with a prioritized report of the issues an auditor would likely flag.
$490 Accessibility Jumpstart + consultation call
We fix the top 5–10 critical issues directly in your site's code, then jump on a 15-minute call. We walk through what we fixed, what's still open, and what monthly monitoring would look like for your practice.
Compliance Care — monthly score + fixes + report
Full accessible rebuild or remediation, then a monthly accessibility score, regression tracking, and a clean PDF report your team can keep on file. Basic Care from $190/mo. Advanced Care at $400/mo for faster turnaround.
Pricing
Two ways to work with us.
- 5–10 most-critical fixes applied directly in your site's code
- Template-level automated scan against WCAG criteria
- Accessibility report ready to file
- 15-minute consultation call — findings, open risk, next steps
- Credit applied to Compliance Care if you upgrade within 30 days
Add-ons: PDF remediation: starts at $8/page · Extra edit hours $75/hr
Setup from $2,500 covers a 3–5 page site. Larger sites are quoted to scope.
- Choose one: full rebuild of your existing site (same look, accessible underneath) or a new build from scratch
- Every fix and every page reviewed by a human
- Monthly accessibility score + regression tracking
- Monthly PDF report your team can file
- 30 min/mo site edits (Basic) · 1 hr/mo edits + 48hr SLA (Advanced)
Add-ons: Audit + ACR/VPAT documentation · PDF remediation: starts at $8/page · Extra edit hours $75/hr
What we deliver: a measurable accessibility score — typically up to ~95% — monthly re-scans, a complete fix history, and a PDF report your team can keep on file. No vendor can honestly promise a legal "compliance" status; we deliver measured, documented progress instead.
Standards & Compliance
Built around the standards that matter
WCAG-based remediation that helps mitigate legal risk and align with US healthcare accessibility regulations. Our work evolves alongside HHS rulings and WCAG updates, so your site stays in step with what regulators and patients expect.
Your ADA Accessibility Report
A monthly report your team can file. Evidence on demand.
The new federal rules don't just ask if your site is accessible — they ask you to demonstrate it. Your accessibility report shows every fix, every regression, and every criterion we've validated — ready to share with your compliance coordinator or keep on file.
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Monthly PDF report Auto-generated evidence pack ready for your accessibility compliance team
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Regression tracking If a previously-passing fix breaks, we catch and re-fix it before it becomes a problem
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PDF remediation queue Patient forms, intake docs, consent — pages remaining and used
Legal Support
Received a demand letter?
If you've received a letter demanding ADA web accessibility remediation, the clock is moving fast — but the situation is manageable. Demand letters typically state a specific response deadline — often within 30–60 days — and demonstrating active remediation is the strongest position you can take.
We work on exactly this kind of remediation — accessibility reports and fixes for the specific issues attorneys flag — so we know which fixes matter most in a legal context. We can scan your site, identify the issues referenced, and begin fixing them immediately, with a written before/after evidence record and a consultation call to walk through your options.
FAQ
The questions we get most
If your practice receives federal financial assistance — which includes Medicare, Medicaid, or CHIP reimbursement — yes, the new HHS rules apply. According to HHS, that covers roughly 92% of office-based physicians and effectively all hospitals. The deadline is May 11, 2027 for practices with 15+ employees, and May 10, 2028 for practices under 15 — so there's still time to get ready, but it's worth starting now rather than scrambling at the end.
Automated scans catch a portion of WCAG criteria — things like missing alt text, low contrast, unlabeled form fields. The rest — booking flows that work with a screen reader, PDFs a patient can actually fill out, keyboard navigation order — needs a person looking at it the way a real patient would. We run AI scans on every page, then a human reviews the gaps and writes the actual fixes. You get speed where automation is reliable and judgment where it isn't.
Not always. If your site has solid bones, we can clone it into our accessible CMS — same look, same content, but built right underneath. If it's on an outdated builder or a heavily-modified template that fights accessibility at every turn, a clean new build is usually less expensive than indefinitely patching. We'll give you an honest recommendation after the snapshot.
It's how much of the current WCAG criteria your site passes — measured automatically every month, with the gaps reviewed by a human. In practice that covers descriptive alt text on images, proper form labels, sufficient color contrast, full keyboard usability, logical screen-reader navigation, and tagged patient-facing PDFs. Measurable, not a vibe — and easy to show progress over time.
Because honestly, nobody can. "ADA compliance" is a legal status determined by a court or regulator, not a vendor. What we can deliver — and document with evidence — is a measurable accessibility score against current WCAG criteria, monthly re-scans, and a complete fix history. We use range-based score framing ("up to 95% accessibility") rather than any binary guarantee.
No. The standard Compliance Care plan is month-to-month after setup — cancel anytime, and you can take your site with you. No exit fees.
Small dental practices, primary care clinics, physical therapy, mental and behavioral health, outpatient specialty practices. The ADA applies to any practice with a public-facing website, and the new HHS rules add a second layer if you receive Medicare, Medicaid, or CHIP reimbursement. We currently focus on practices with 5–50 staff in Florida, New York, Illinois, California, and Texas, but we work with practices in any US state.
See where your site stands —
and what it would take to fix.
Book a 15-minute call. We'll run a free accessibility snapshot first and walk you through the results.
Prefer to write? Email us →

